Client Feedback


These are just some of the comments made by the fantastic people we have worked with!


  • Erica facilitated this situation very effectively. The team found her in general to be very professional yet approachable. It was clear that she had a good understanding of the Project, what we do and how we work, which put people at ease so that everyone felt able to speak openly, but also was an outside eye and could therefore be objective, which really helped us with planning how to move forward – for instance with discussions about how better P.R. is necessary. Erica planned the day to suit the needs of The BASE Project; she seemed to know exactly what was needed of her, and was able to deliver it very well." The BASE Project Team, June 2008

    • " I think Erica's experience and talents are far reaching and could benefit several service areas within the Council (such as Youth Offending Team and Foster Carers)"

  • "An extremely positive experience that everybody would benefit from at any stage of life. Highly recommended!"

  • "Erica's enthusiasm, positive energy and genuine caring got us to understand and learn."

  • "Erica was an inspired facilitator and coaxed the best out of all of us."

  • "I felt empowered to say how I actually felt."

  • "You really got results from everyone, no matter where they started from."

  • "Excellent facilitator & good course content that was relevant to me & my post.”

  • "Interactive session, trainer knowledgeable & enthusiastic, inclusive of all group members."

  • "Excellent training, the best I've had so far."

  • "Very practical solutions that I can put into practice.I would love to attend again;

  • " Erica is a really good facilitator and very inspiring. Thank you Erica, I would love to come again!"

  • "I took away valuable skills to use in developing relationships with others."

  • "Practical - active - good pace - enough time."

  • "Very impressed, well done!"

  • "Excellent training, the best I’ve had so far."

  • "This training was really useful to me. open, honest, practical and direct. I took a lot in. Practicing techniques was daunting but useful." - C.B, Youth Empowerment Worker

  • "A very visual and interactive course and an excellent project! I was very surprised by how specific and applicable the skills taught were in relevance to both my work and my personal life. This training is excellent - the best I've had so far!" - R.B - Dec 07, Youth Project Worker

  • "This course will be useful to many people in many, many different situations. Thank you so much!" - A.M, Management Consultant 07

  • "I found your leading of the group masterful, your presentation excellent and your content very interesting." - O.W, Landscape Gardener, August 2007

  • "Such valuable skills for developing relationships with others. Amazing. You are so perceptive." - R.K, 07

  • Very calm and inclusive atmosphere to the course. Accessible and non-intimidating." R.P, 07


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  • "I just wanted to let you know that I came home and had two opportunities to use my new skill. It really is something I can take on to change my life and relationships. Thank you so much!' R.P, Oct, 07

  • "You have a great presence. I appreciate the combination of your directness and gentleness mixed together." - S.B, 07

  • "You get unexpected results. I didn't come along expecting as much a I got." H.B, 07